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Skills for Communicating in Veterinary Medicine de Cindy L. Adams,Suzanne Kurtz
Descripción - Críticas This comprehensive and highly readable book will be valued by all who teach, learn, and use communication skills and knowledge in veterinary medicine. Our clients and patients will be better served by those who have benefited from the authors thorough and thoughtful approach to the discipline. --Peter Conlon, BSC(AGR), MSC, DVM, PHD, MED, Professor and Associate Dean, Students, Director, Hill s Pet Nutrition Primary Healthcare Centre, Ontario Veterinary College, University of Guelph, CanadaFinally! Drs. Kurtz and Adams have created a much-needed, comprehensive, clear and concise, evidence-based guide for all of us working in the veterinary field. No matter what stage in your career, whether you are a student, educator, practitioner, manager or other practice team member, you will find this book extremely useful. Skills for Communicating in Veterinary Medicine has the potential to move the practice of veterinary medical communication forward by twenty years if enough of us read it and sharpen our communication skills. We are all experts in communication just as we are all excellent drivers. Remember that just because we ve been communicating all of our lives, it doesn t mean we ve been doing it right, and it doesn t mean we can t improve our skills! Another beautiful thing about improving our communication skills is we can use them in our personal relationships as well. This book is a wonderful gift being handed to the veterinary profession! Please take advantage of it! --Michael T. Cavanaugh, DVM, DABVP - CEO American Animal Hospital AssociationCongratulations on this great achievement. I have never ever read such a thorough overview of all literature available on communication skills. In my opinion, the book: * is essential knowledge for every veterinarian and vet-to-be, to keep animals healthy, large and small * makes the difference between an average vet, and an excellent vet * has real life examples of typical conversations with clients and how to improve them * shows that even communication science in veterinary practice can be evidence based * teaches the best way to perform a client-oriented consultation * improves the perceived emotional quality of the veterinary profession * applying these techniques does help to prevent miscommunication and accompanying consequences like lawsuits * as a vet, to keep animals healthy, the animal species you need to know most about is the human being * offers a very thorough analysis of communication skills needed for an effective consultation * provides an extensive review on veterinary consultation skills * is a must read, oh no, a must apply, for every vet and vet-to-be * supplies a missing piece in veterinary education * fulfills a need of many working in the veterinary industry * adds value to the veterinary profession, and helps animal owners to see that added value --Jolanda Jansen, PHD, MSC, St Anna Advies, Nijmegen, the Netherlands, communication and behavioral change specialist in animal health and in the agricultural and veterinary industry, author of Communication in Practice, The Vet s Manual on Clienthusiasm Reseña del editor Skills for Communicating in Veterinary Medicine is a handbook that provides a detailed, evidence-based exploration of the communication skills that make a difference in the practice of veterinary medicine. We examine how to use specific communication skills effectively in veterinary contexts and provide the research evidence that both validates the importance of these skills and documents the potential gains to all of the parties involved. This book presents: the individual communication skills that make a difference in all veterinary contexts and that form the core content of communication skills teaching and learning programs an overall structure to the veterinary consultation that helps organize the skills and our learning and teaching about those skills regardless of whether learners are experienced veterinarians or veterinary students early in their training a detailed description and rationale for the use of each of these core skills in veterinary consultations principles, concepts and research evidence that validate the importance of the skills and document the potential gains for veterinarians, their staffs, and the clients and patients they serve suggestions and examples for how to use each skill in practice discussions of the major role that these core communication skills play in tackling communication issues and challenges. Our book is the veterinary version of Skills for Communicating with Patients, 3e (2013), a book originally written for communication in human healthcare and one of a set of two companion books on improving communication in medicine that veterinary communication educators, researchers, practitioners and students have been using as resources for many years. The companion, Teaching and Learning Communication Skills in Medicine, examines how to construct an evidence-based communication skills curriculum at all levels of professional education and explores in depth the specific learning and teaching methods employed in this unique field of medical education. Biografía del autor Cindy Adams, MSW, PhD is Professor in the Department of Veterinary Clinical and Diagnostic Sciences at the University of Calgary, Veterinary Medicine, where she developed and implemented the Clinical Communication Program in Calgary s new veterinary school. She honed her professional understanding of human-animal relationships serving from 1980 1992 as a social worker in child welfare, women s shelters and the justice system. Animals were frequently involved in that work. Combining the very different perspectives gained from her experiences in social work and a doctorate in veterinary epidemiology, she became a faculty member at the Ontario Veterinary College, University of Guelph (1996 2006). There she designed and directed the first veterinary communication curriculum in North America and pioneered a research program regarding communication in veterinary medicine. She helped initiate the Institute for Healthcare Communication, Bayer veterinary communication project. Her research has focused on communication education and veterinary client communication in large and small animal contexts. She has also done research on services dogs and autism, therapeutic riding programs, animal death and human grief and has investigated policy regarding animals in urban settings, and animals contribution to human health. Founder of the International Conference on Communication in Veterinary Medicine, she has presented widely and advised veterinarians and veterinary practice teams throughout North America, Europe and the Caribbean. In 2015, the Journal of the American Veterinary Medical Association recognized her for early contributions to the literature regarding the human animal bond and the significance of communication in veterinary medicine. Suzanne M. Kurtz, PhD, is Professor Emerita, University of Calgary, Canada, where she served the Faculties of Education and Medicine from 1976 through 2005, and directed the Faculty of Medicine s communication program. Beginning in 2006, she became Nestlé Purina Professor of Clinical Communication and founding director of the Clinical Communication Program, College of Veterinary Medicine, Washington State University. Her career has focused on improving communication and educational practices in the professions and in the community, and on developing communication curricula; she has worked with veterinarians and physicians across the specialties, students and residents, nurses, allied health professionals in both disciplines, patients, clients, educators, administrators, industry partners, lawyers, government agencies and professional organizations. Co-developer of Pfizer s FRANK program, she also co-organized seven International Conferences on Communication in Veterinary Medicine. She received the 2014 Distinguished Achievement Award from the Washington State Veterinary Medical Association and the 2015 Lynne Payer Award for outstanding contributions to literature on effective healthcare communication from the American Academy on Communication in Healthcare. Contributing across diverse cultural and disciplinary lines, she continues to consult nationally and internationally at all levels of medical and veterinary practice and education and has collaborated on several health-related international development projects. Her publications include two books co-authored with J Silverman and J Draper: Skills for Communicating with Patients (Radcliffe Publishing, 3e-2013) and Teaching and Learning Communication Skills in Medicine (Radcliffe Publishing, 2e-2005), a book co-authored with VM Riccardi entitled Communication and Counseling in Health Care (Charles C. Thomas, 1983) and many articles and chapters.
Detalles del Libro
- Name: Skills for Communicating in Veterinary Medicine
- Autor: Cindy L. Adams,Suzanne Kurtz
- Categoria: Libros,Libros universitarios y de estudios superiores,Medicina y ciencias de la salud
- Tamaño del archivo: 11 MB
- Tipos de archivo: PDF Document
- Descargada: 435 times
- Idioma: Español
- Archivos de estado: AVAILABLE
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Skills for communicating in veterinary medicine suzanne kurtz phd communication is founding director of the clinical communication program and clinical professor at the college of veterinary medicine washington state university usa she is the author with jonathan silverman and juliet draper of skills for communicating with patients
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